Metabot

Communication Operation (ComOps) System for the AI Era

We unify communication, operations, and intelligence into a single system that makes your enterprise connected — and the customer experience seamless and profitable.

The Challenge: Disconnected Systems — Broken Experience

The Problem

Decades of digital transformation have created a maze of tools — CRM, ERP, chatbots, service desks. Each powerful on its own, but blind to the whole. Organizations talk to customers through dozens of systems, yet none share a single context, memory, or meaning.

The Impact

This fragmentation breaks the customer journey. Clients repeat themselves, employees duplicate effort, and automation acts without understanding. Service costs rise, ROI falls. The business moves faster — but thinks slower. The result: speed without coherence, data without dialogue.

Our Solution: Metabot

Communication Infrastructure for the Connected Enterprise
Transforms every interaction, signal, and process into a single, continuous, and meaningful dialogue between business and customer. Creates a seamless experience while improving Return on Interaction (ROI).

Key Capabilities

  • • Unifies marketing, sales, service, and operations
  • • Turns conversations into business actions
  • • Connects communication, process, and memory (ComOps Loop)
  • • Embeds AI, RAG, and automation natively
  • • Works across popular channels — Telegram, WhatsApp, Web, and more

Technology Stack

  • • Communication Runtime (PHP 8.2 → Go)
  • • Low-code Engine (V8 → Deno)
  • • PostgreSQL + pgvector for semantic memory
  • • Redis + ActiveMQ for real-time routing
  • • WayLogger Analytics for conversational BI
  • • Docker / Kubernetes-ready multi-tenant core

Deep Dive: Our White Papers

ComOps Executive Brief
Defining a New Category of Enterprise Software
Platform Architecture
Structural Foundations of the Metabot Platform
Vision White Paper
The Connected Enterprise: Communication as Infrastructure
Technical White Paper
Architecture of the Communication Operating System
Deep Messaging Integration Methodology
Practical guide to communicative and operational layers

Ready to Transform Your Enterprise?

Join the next generation of intelligent organizations. Start building your communication operating system today.