Metabot
Communication Operation (ComOps) System for the AI Era
We unify communication, operations, and intelligence into a single system that makes your enterprise connected — and the customer experience seamless and profitable.
The Challenge: Disconnected Systems — Broken Experience
Decades of digital transformation have created a maze of tools — CRM, ERP, chatbots, service desks. Each powerful on its own, but blind to the whole. Organizations talk to customers through dozens of systems, yet none share a single context, memory, or meaning.
This fragmentation breaks the customer journey. Clients repeat themselves, employees duplicate effort, and automation acts without understanding. Service costs rise, ROI falls. The business moves faster — but thinks slower. The result: speed without coherence, data without dialogue.
Our Solution: Metabot
Key Capabilities
- • Unifies marketing, sales, service, and operations
- • Turns conversations into business actions
- • Connects communication, process, and memory (ComOps Loop)
- • Embeds AI, RAG, and automation natively
- • Works across popular channels — Telegram, WhatsApp, Web, and more
Technology Stack
- • Communication Runtime (PHP 8.2 → Go)
- • Low-code Engine (V8 → Deno)
- • PostgreSQL + pgvector for semantic memory
- • Redis + ActiveMQ for real-time routing
- • WayLogger Analytics for conversational BI
- • Docker / Kubernetes-ready multi-tenant core
Deep Dive: Our White Papers
Ready to Transform Your Enterprise?
Join the next generation of intelligent organizations. Start building your communication operating system today.